Caring Drives Us
Our certified technicians deliver top-quality collision repair for drivers in Santa Rosa, Petaluma, Rohnert Park, and the surrounding Sonoma County area.
Get a free estimate online and we'll get back to you fast.
Hansel Collision Center is a family-owned auto repair business that has been
serving the community since 1992, serving all of Sonoma County.
Our goal is to provide high-quality repairs promptly.
We offer a high level of manufacturer-certified collision repair.
All our technicians are 100% I-CAR GOLD CLASS PLATINUM level trained.
Our Mission:
To Keep Your Car on The Road
We strive to make the repair process as hassle-free as possible so that our customers can get back on the road safely and with confidence.
✔ Highest Quality Repairs
✔ Exceptional Service
✔ Transparent Pricing
Our team of skilled technicians is dedicated to delivering outstanding workmanship and unparalleled customer satisfaction.
Our Services
Customer Education
Our team will guide you through the parts we order for repair, delivery & inspection, dropping your vehicle off for repairs, and any rental vehicle pickup (if applicable).
Evaluating your vehicle’s damage to provide a cost projection for repairs, without any obligation or initial charge.
Lifetime Warranty
Lifetime Guarantee that any repair work performed is free of defects and will be fixed at no cost if issues arise, for as long as you own the vehicle.
Free Estimates
Paint-less Dent Repair
We remove minor dents and dings without altering the original paint finish.
Towing
Safely transporting your vehicle to our facility for repairs when it’s unable to be driven.
Body Work
ASK WHAT WE DO FOR BODY WORK
Insurance Assistance
Guiding you through the insurance claim process, communicating with your provider, and ensuring repairs are correctly documented per your provider’s guidelines.
Glass Replacement
Removing damaged vehicle glass, cleaning the area, and installing new glass, ensuring safety and visibility according to manufacturer’s standards.
Detailing
Interior and exterior cleaning, restoration, and finishing to help maintain the overall quality and condition of your vehicle.
Frequently Asked Questions
-
We offer a wide range of services, including cosmetic and structural vehicle repair, bumper repair, paint repair, paint-less dent removal, windshield & glass replacement, and vehicle diagnostics & calibration.
-
We offer a wide range of services, including cosmetic and structural vehicle repair, bumper repair, paint repair, paintless dent removal, windshield & glass replacement, and vehicle diagnostics & calibration.
-
The length of time it takes to repair your vehicle depends on the extent of the damage, the specific repairs needed, and parts availability. Rest assured, we will also provide repair updates while your vehicle is at our facility.
-
The cost of repairs depends on a variety of factors, including the extent of the damage, the parts and materials needed, and the labor required to complete the repairs. We always provide our customers with transparent pricing information.
-
Yes, we stand behind our work with a warranty on all workmanship for as long as you own the vehicle. Parts will carry the manufacturer’s warranty. If you experience any issues or concerns with your repairs, simply bring your vehicle back and we'll make it right.
-
No we do not because most insurance companies offer loaner cars as a part of their insurance policies.
If you’re hit by another party their insurance automatically covers a loaner car as you the claimant in this accident.
What our Customers Are Saying
“I can't say enough about Ed and Jorge. There were so many twists and turns along the way but I will leave the story with this: you have two true gems on your hands and you are very lucky to have them.
They represent Hansel and BMW very well. They are exemplars of customer focus, honesty, integrity, subject matter expertise, and problem resolution. Ed and Jorge are also just very nice down to earth people. That goes a long way.
My beloved BMW iX was repaired properly and returned to me today in excellent condition.
Thank you for your collision repair facility's incredible service. Every organization is only as good as its people. You have outstanding people.”
— Jennifer“The Collision dept did an excellent job repairing my car. I still am blown away by how fabulous my car looks. And they also did a fantastic job cleaning it. This was the silver lining to my messing up my car.
You all are the BEST !!! Thank you !!!!”
— Shirley